Return & Exchange Policy school-of-cool.com

If the size of a garment does not suit to you and you wish to exchange it within 14 days only once for another size.
  1. Important for your exchange to be validated : Send an Email to [email protected]. Click here to send the Email to school-of-cool
  2. Wait for a reply from school-od-cool with a return acceptance reference number before sending the package back. (Without this number we can not ensure the exchange)
  3. Enclose on plain paper in the return package : Specify the desired size and give your waist size in CM if it is a pair of pants.
  4. Specify your name, order number, return number
  5. Give your waist size IN Centimeters  for pants, and your chest size and shoulder width for a jacket. In its original packaging, the item must be clean and unworn.
  6. Write down the reasons why you are returning the item Write down your tracking number and the size you choose or if you wish to be refunded.
The shipping costs for the return are at your expense but school-of-cool will return the item free of charge on the first exchange.

VERY IMPORTANT YOU HAVE TO INDICATE IN YOUR RETURN FOR THE CUSTOM FEES YOUR PARCEL IS A RETURN FOR SIZE 

If you have to declare  a custom value for the return please do not exeed 15 Euros to avoid custom fees return EXHANGE – RETURN ADDRESS SCHOOL OF COOL Elena Ochin Retours 19 La Rouvière 13124 Peypin France

Please contact us for a Return